Legal

Privacy Policy

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you interact with our website, platform, or services.

1. Information We Collect

Personal Information

Name, email address, phone number, payment details, and mailing address.

Usage Data

IP address, browser type, pages visited, time spent on pages, and error reports.

Transaction Data

Payment history, billing details, and service preferences.

Communication Data

Support messages and call recordings.

Location Data

General location based on IP address. We do not collect GPS data without your consent.

2. How We Use Your Information

  • Service delivery and account management
  • Platform improvement and user experience optimization
  • Communications about updates, offers, and support
  • Legal compliance and regulatory obligations
  • Security and fraud prevention: Your data is used to ensure the security of our platform and services

3. How We Share Your Information

We do not sell your personal data.

We may share data with:

  • Service providers who assist in platform operations
  • Law enforcement when required by law
  • During business transfers (mergers, acquisitions)
  • With your explicit consent

4. Data Retention

  • Account information is retained while your account is active
  • Transaction records are kept for 5 years for compliance purposes
  • Communications are retained as needed for support and legal purposes
  • Legal requirements may determine extended retention periods

5. Security

Data Encryption: All sensitive data is encrypted both in transit and at rest. We use SSL technology, firewalls, and intrusion detection systems to protect your information.

6. Your Data Protection Rights

You have the right to:

  • Access your personal data
  • Rectification of inaccurate data
  • Erasure of your data
  • Restrict processing
  • Data portability
  • Object to processing
  • Withdraw consent at any time

7. Cookies

We use the following types of cookies:

  • Essential cookies for site functionality
  • Performance cookies to analyze usage
  • Functionality cookies to remember preferences
  • Targeting cookies for relevant advertising

You can manage cookie preferences through your browser settings.

8. Changes to This Policy

Updates will be posted with effective dates. Continued use of our services after changes constitutes acceptance of the updated policy.

9. Contact Us

GigaBrands
1226 Fruitville Rd, Sarasota, FL 34236, United States
Email: ask@gigabrands.ai