Help & Support
How Can We Help?
Whether you're a current client or exploring how GigaBrands can help your brand, we're here to assist.
Book a Strategy Call
Schedule a free 30-minute call to discuss your Amazon brand and goals.
Book a CallCommon Questions
Frequently Asked Questions
How quickly will I hear back from your team?
We typically respond to all inquiries within 24 hours during business days. For urgent matters, we recommend booking a call directly for the fastest response.
I am a current client. How do I reach my account manager?
Current clients have direct access to their dedicated account manager via Slack and email. If you are having trouble reaching them, please email us and we will connect you immediately.
Do you offer a free consultation?
Yes. We offer a free 30-minute strategy call where we audit your current Amazon presence, identify growth opportunities, and discuss whether we are the right fit for your brand.
What information should I prepare before my call?
Having your Amazon Seller Central access, current monthly revenue figures, advertising spend, and a list of your top-performing ASINs will help us make the most of our time together.
Helpful Resources
Explore our content to learn more about scaling your Amazon brand.
Still Need Help?
Our team is ready to help you succeed on Amazon. Don't hesitate to reach out.